D365 Marketing

MS Doc about moving D365 Marketing configurations

February 3, 2024 | 2 mins

How NOT to manage your D365 Marketing configurations

Transferring data and configurations between environments might not be as simple as it seems if instances of D365 Marketing are involved. Although Mi ...

Marketing Email Tracking

February 2, 2024 | 2 mins

D365 Marketing Email and Website Tracking

Marketing plays a crucial role in the expansion and growth of a business and there has been a rise in popularity of the marketing automation tools/ser ...

MS Learn - transfer data and configuration between environments

February 3, 2024 | 2 mins

Should you transfer marketing configurations between environments?

Although a MS Learn document clearly stated that you can "move validated journeys, emails, and other content from a sandbox to a production environmen ...

Tables available to be added to segment

February 9, 2024 | 2 mins

Cannot find a table when trying to add new tables to segment?

When creating a segment in Customer Insights - Journeys, you might want to make a table (most likely custom created) available for segment design but ...

Flow triggering twice

February 3, 2024 | 2 mins

Power Automate Flow triggered twice by D365 Marketing custom trigger

Custom triggers of D365 Marketing (Customer Insights - Journeys) app can be packaged within a solution and moved between environments in ALM process. ...

Gmail's one-click unsubscribe

February 28, 2024 | 2 mins

How to test one-click unsubscribe feature from Customer Insights - Journeys?

To help clients comply with Google and Yahoo's requirement for bulk sender who sends more than 5000 emails to either Gmail or YahooMail to have hassle ...

Plugin errors triggered by form submission

February 14, 2024 | 2 mins

Recent updates for Customer Insights - Journeys have been problematic

As the new year begins, MS product team has been pumping out updates which introduced new features promised but also a good number of headaches. I hav ...

Journey design of responding to link clicks

February 28, 2024 | 2 mins

Why you should think twice before you respond to link clicks in journeys

I recently read multiple articles about using an "if/then" tile to wait for OOB trigger activation such as "email link click" or "email open" and dete ...

Real-time marketing form submission errors

March 10, 2024 | 2 mins

Real-time form submission failed with "Error after target entity update from submission"

Behold another error with a misleading error description: "Error after target entity update from submission". If you say: how is this description misl ...


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